What methods can be used to evaluate library programs?

Using surveys and feedback forms is an effective method for evaluating library programs because these tools allow for the systematic collection of quantitative and qualitative data. Surveys can be designed to gather specific information about participants' experiences, satisfaction levels, and suggestions for improvement. Feedback forms provide a more immediate way for patrons to express their thoughts about a particular program, event, or service. This data is valuable as it can be analyzed to identify trends, measure the impact of programs, and make informed decisions about future offerings.

Additionally, surveys and feedback forms can reach a wider audience, encouraging greater participation than more subjective methods, and can be conducted anonymously, which may lead to more honest feedback. This emphasis on direct input from library users helps to ensure that programs align with the community's needs and interests, ultimately fostering community engagement and satisfaction.

The other options do not provide a comprehensive or effective approach to evaluating library programs. Personal observations can be biased or insufficient on their own, unwritten assessments lack the structure needed for analysis, and focusing only on community opinions may omit vital quantitative data collected through structured surveys.